United States Postal Service in 519 Commercial Avenue #100

Customer Reviews about United States Postal Service:

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  THE POST MASTER AT THE ANACORTES LOCATION IS VERY RUDE. I SHIPPED AN INTERNATIONAL PACKAGE ON 6/15/17, AND TRACKING SAYS IT IS STILL AT THE ANACORTES LOCATION. I WENT IN TO FIND OUT WHAT WAS GOING ON AFTER CALLING AND NOT GETTING A RETURN CALL, AND WAS TOLD THAT THEY WOULD HAVE TO DO A MANUAL SEARCH FOR THE PACKAGE. WHEN I ASKED HOW LONG THIS SHOULD TAKE, I WAS TOLD "WELL HAVE YOU SEEN OUR BACK ROOM?" WHY NO I HAVE NOT, BUT IT SHOULD NOT TAKE AND ADDITION TWO WEEKS TO SEARCH SAID ROOM AND STILL NOT GET BACK TO ME. WHEN I WAS ABLE TO TALK TO THE POST MASTER AGAIN, HE SAYS TO ME, "I TOLD YOU I WOULD CALL YOU BACK WHEN I KNOW SOMETHING" WHEN I ASK HOW LONG THIS MIGHT BE I WAS TOLD A DAY OR TWO, MAYBE A WEEK. HE ALSO TOLD ME I WOULDN'T WHAT NEEDED TO BE DONE TO FIND OUT WHERE THE PACKAGE ACTUALLY IS. IT HAS NOW BEEN OVER A WEEK, AND STILL NOTHING. I CAN'T EVEN GET ANYONE TO ANSWER A CALL. MESSAGE KEEPS SAYING TO CALL BACK DURING BUSINESS HOURS. ITS VERY FRUSTRATING WHEN I HAVE A CUSTOMER WAITING ON PARTS, AND THE POST OFFICE IS NOT WILLING TO HELP GET THE ISSUE RESOLVED, AND BECAUSE IT IS AN INTERNATIONAL PACKAGE, THEY HAVE 90 DAYS TO DEAL WITH THE CLAIM.
  By Bobbie Fry, April 20, 2017
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  Every other time the few employees here have been friendly and helpful, although when I go, there is usually a long, slow line. This one time I was running late and was overjoyed when the doors were still open at 502pm! There was still one customer at the desk finishing up. But a female postal worker in the lobby hollered over to me, "Ma'am were clo-osed", with a definite tone of finality. I begged. "Sorry I'm late but pleease, let me send this out, it's for my daughter's birthday." "I'm sorry, ma'am." (It really didn't sound like it) "Please just this once?" I asked. No luck. She wouldn't budge. We could have been half through sending my ready-to-go, flat rate box. The other customer was still there. So sad. My fault for being late but it's a small town, I hoped for a helping hand.
  By katelynn, October 23, 2016

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